I don't fit in a box.
Neither does your business.
I help connect the boxes.

You have things to say, products to explain, and knowledge to share. I help you find the right words, structure information, and fix the systems that make it all hold together.

UX Content &
Localization

Connecting your product and the people using it.

Marketing & Communication

Connecting your business and its audiences.

Knowledge
Management

Connecting information with the people who need it.

Content Operations
&Processes

Connecting content, tools and the teams behind them.

Portrait – Hermine Compagnone

Meet me somewhere in between

Most content consultants write copy. I build the systems that keep copy consistent, scalable, and aligned across teams, brands, and languages. Then I write the copy that runs through them.

I've spent most of my life between things — adapting, translating, connecting. Between the United States and France, between English and French, between cultures. Between developers and product teams, between scientists and the general public, between what a company knows and what its audience needs to hear. Between creativity and technical rigor, between literature and science (and yes, I was a middle child…). I work at the intersection of content, communication, systems, and human experience. Turning noise into actual information.

I'm good at holding the big picture and the fine detail at once, then connecting the two. It's how I approach a tangled content system, a communication challenge, or a person who's stuck: look at the whole picture, find where things are getting lost or blocked, and work out what needs to connect to get things done.

I work in English and French with companies and institutions of all sizes, remotely or on-site around Aix-en-Provence. My background spans life sciences, privacy tech, and culture, but I'm happy to work beyond those fields. The challenge I'm interested in is helping people make sense of what they know and what they do, communicate it clearly, and put it to use.

Good content
needs more than
good words

Sometimes the problem is the words themselves. Sometimes information is scattered, teams are working from different versions, or a simple update turns into a complicated process. I help you sort out the content, the information behind it, and the systems that keep it working.

The words inside a product matter. So does the help content and user communication around it. I write and adapt interface copy, lifecycle messaging, and documentation so people can find their way around, in English and French, without losing meaning along the way.

  • UX writing and interface microcopy
  • Onboarding flows and lifecycle messaging
  • French–English localization and content adaptation
  • Help center articles, FAQs, and technical documentation
See case study

You know your business inside out and you love your product. Your audience doesn't yet, and they shouldn't have to work hard to get there. I help you shape the message, find the right words, and carry a consistent story across your website, sales materials, campaigns, and other touchpoints.

  • Communication strategy and messaging
  • Website copy, content, and architecture
  • Catalogs, presentations and sales materials
  • Content planning across channels and formats
  • Multilingual newsletters and campaign content
See case studies

A lot of important knowledge never makes it into a document. It lives in people's heads: how a process really works, why a decision was made, or the little things that keep a job moving. I help capture that knowledge, document processes and ways of working, and organise information so teams can find and share what they need with each other, and customers, users, or the public can access clear, useful information too. Because knowledge only helps when it reaches the people who need it.

  • Documenting processes, procedures, and ways of working
  • Capturing team knowledge and making it accessible to others
  • Knowledge bases and internal databases
  • Help center and support-content architecture
  • Technical and reference documentation
  • Structuring content for easier maintenance and reuse
See case study

When content has to pass through several people, tools, brands, or languages, small inefficiencies add up. I look at how the work actually gets done, then help improve the workflows, tools, and rules behind it to make the whole process easier to manage and reduce unnecessary manual work.

  • Content production and approval workflows
  • Content tooling, governance, and source-of-truth setup
  • Localization operations
  • Workflow automation
  • Reducing duplicated work and manual updates
  • Improving handovers and collaboration across teams
See case study

How we work together

Some projects have a clear scope from the start and others need a little untangling first. We can define the work together, then choose a format that fits: day-based support for ongoing or evolving needs, or a project quote once the scope is clear.

Strategic Consulting Partnerships

I also collaborate with Rad Cat Consultants on consulting engagements designed to help organizations bridge communication gaps between technical and business teams.

This includes communication audits, cross-functional alignment, process clarity, and operational translation between product, technical, and business stakeholders.

Tell me what you're working on.

Content Communication Strategy UX Writing Localization Operational Clarity

English or French, big or small. A short email is enough to start.

Start a conversation